a Certified Administrative Professional (CAP)
As business culture evolves,
so do the roles and responsibilities of administrative
professionals. Many administrative professionals today
give themselves a competitive edge by the earning
the industry-recognized CAP certification. This 100%
online course will help you gain the technical skills
and knowledge needed to earn this valuable industry
for Administrative Professionals
The Bureau of Labor Statistics
states that the most recent median annual wage for
administrative assistants was $39,850.
Among the Office and Administrative
Support Occupations listed by the US Bureau of Labor
Statistics (BLS), those that require specialized skills
offer the highest levels of pay and future opportunities.
Administrative Professional FAQs
PROFESSIONALS NEED CERTIFICATION?
No. However, as the modern office shifts to becoming
more technology driven, having formal training is
key to advancing your skill set and staying ahead
of the curve. Employers want candidates that can hit
the ground running in their organization without further
training, which certification proves.
VALUABLE IS THE CAP FOR ADMINISTRATIVE PROFESSIONALS?
CAP is an assessment-based certification for office
and administrative professionals. As an industry-recognized
certification, it designates that you understand the
duties, responsibilities and knowledge required of
an administrative professional in today’s workplace.
MANY EXAMS ARE REQUIRED FOR THE CAP CERTIFICATION?
To be eligible for the CAP exam, candidates must meet
the following requirements:
• No College Degree
- 4 years of relevant work experience
• Associates Degree - 3 years of relevant
• Bachelor's Degree - 2 years of relevant
IS RELEVANT WORK EXPERIENCE?
Relevant work experience includes typical duties for
office and administrative professionals including:
• Conducting business
communication, including emails and memos
• Overseeing office functions and record keeping
• Managing projects, budgets and meeting schedules
• Coordinating between staff and clients
Prepare to take the Certified
Administrative Professional (CAP)
Master the CAP body of knowledge
Understand administrative fundamentals
including financial responsibilities and project management
There are no prerequisites
to take this course.
Communication essentials; interacting with stakeholders
Organizational structure and systems; networking,
interpersonal interactions and public speaking
BUSINESS WRITING AND
Business writing; publishing web documents, hard-copy
documents, and meeting minutes
TECHNOLOGY AND INFORMATION
Researching, gathering, compiling, and analyzing data
and information; networks for information distribution
and maintaining, backing-up, and storing data
OFFICE AND RECORDS MANAGEMENT
The basics of creating functioning and productive
workspaces; obtaining and managing resources for your
office and working in a virtual office
EVENT AND PROJECT MANAGEMENT
Event and travel management: coordinating virtual
meetings; project management, time management and
Human resources functions, duties, and processes;
employee files, records and training
Organizational finance: budgeting, financial statements,
and financial transactions; banking process and the
bank statement reconciliation process
Goal setting and creativity; problem solving, decision
making and time management
BECOMING AN ADMINISTRATIVE
ASSISTANT AND ADVANCING YOUR CAREER
Job duties, responsibilities and personal characteristics
of administrative assistants
Becky Swaim has taught since 2000, focusing on Administrative
Assistant Fundamentals, Administrative Assistant Applications,
and Individual Excellence. She holds a Bachelor of
Arts in Speech Communication from California State
University, Long Beach. Her experience includes managing
large staff in medical billing and collections and
as a program manager to various medical practices.
This course is 100% online. Start anytime.